Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received an error from your local shipping and delivery service and might like to end your order, first check your e mail and/or spam filtration system this means you clicked about the correct shipping and delivery address and/or LINK. Once this provides been done, if you are still enthusiastic about continuing, just reply to the email with the details of your request and you should greatly appreciate any assistance you may offer. For specialized issues, you might need to make contact with customer support via their telephone number: (Toll Free). Alternatively, if you have any other questions, you could send us an email and we will do our utmost to be able to assist you.
Your package appear at your current door within 7 to ten operating days. Please be aware that shipping times might vary from one courier company to be able to another. It is therefore, usually preferable to buy with a reputable company. To help ensure your package arrives safely, we always advise that you sign your current parcel’s “Thanks For Sending” section when it arrives. Your regional delivery services are usually required to plainly display this personal confirmation on almost all sent items, including Element Vape items.
When your parcel is here at your door, you will need to collect that as soon as possible. This is normally done by simply completing a self-addressed, stamped envelope along with your return address and tracking quantity. Upon arrival, keep your unit is fully charged and prepared to start out using that immediately. Tend not to hold out for your Aspect Vape product to warm up; that can not be stressed adequate, especially in the case of rechargeable batteries.
As layed out within the above passage, when shipping to UK residents, shipping and delivery will be facilitated simply by certainly one of our nationwide network of courier companies, such as DPD, FED EX or UPS – but please enable for additional fees to be taken into consideration any time placing your order. Customers located inside the Republic of eire are not allowed to get online. Within most cases, customers located within the Republic of Ireland in europe will be unable to purchase the product with the use of credit credit cards or debit cards. We are currently encountering some issues with credit card scams in Europe and in certain situations, payments made applying these methods may possibly be declined or reversed. In add-on, all deliveries to be able to EU customers may possibly be controlled by fees and import duties.
When shipping internationally, make sure you note that traditions procedures are really time-consuming and often require the help of a great independent customs dealer. In the situation of an imported product, delivery occasions will be based mostly on your courier’s international delivery services and transit periods may greatly exceed our internal delivery estimates. If you are not sure of expected transportation times, please get in touch with us immediately. Worldwide orders will typically arrive within 3 to 5 business days following payment has been received.
For all those questions regarding this matter, you should note that queries should be directed towards our corporate headquarters. Should a person need to create adjustments or inquire concerning our services inside general, you may do so at anytime during enterprise hours, Monday by means of Friday, except Saturday, Wednesday, and Thurs. Should you possess any other questions, you can possibly contact our customer service team or one of our sales representatives at the main office. If you prefer to location your order on the internet, you are pleasant to visit our website and follow the simple instructions offered. All billing plus ordering information will be provided from the click regarding a button.
As always, we strongly recommend that all podsmall.com orders be paid for in full before shipping or delivery of products. Any modifications to shipping or delivery policies will probably be clearly indicated after receipt of repayment. In the occasion of a problem in any product, please contact us all right away for a return or alternative. As long as your satisfaction is usually our number one priority, we all will work along with you to definitely make sure that you have got the absolute best digital products available.